Frequently Asked Questions
To choose the right living room rug size, start by measuring your space. The goal is to pick a rug large enough to fit your furniture on it, creating a unified look. For smaller rooms, a rug in front of the furniture works well too.
For detailed room-by-room sizing recommendations, pro tips, preview rugs in your own space virtually and access our free styling service, visit our Rug Size Guide. There you’ll find all the tools and insights you need to confidently choose the right size for your home.
You're not alone, and the good news is you don't have to work it out by yourself. With so many styles, colours, sizes and materials to weigh up, choosing a rug can feel like a lot. That's exactly what our complimentary styling service is here for.
Our stylists bring years of experience across interior design, so you'll have someone in your corner from the very start.
Share a little about your room, and your stylist will thoughtfully consider size, fibre, construction, colour and the way you live in the space. From there, they'll curate recommendations that feel natural, cohesive and grounded in your vision.
No stress, no guesswork: just expert advice tailored to you, so you can choose your rug with confidence.
Yes. We offer free shipping and returns, Australia-wide, so you can feel confident bringing one home.
If it’s not quite right, you can return your rug within 30 days, as long as it’s unused and in its original condition. We cover return shipping on up to two rugs per customer every 30 days, and you’ll receive a full refund to your original payment method.
Items that cannot be returned:
• Rugs that have been used or cleaned
• Underlays and bath mats
• Playmats that have been opened/unsealed, this is due to hygiene reasons for young ones.
• Items marked Final Sale or No Returns
For more details, view our return policy here.